Privacy Policy

privacy policy

eufest Ltd is data controller of your information and takes its responsibilities regarding privacy and security of customer information very seriously. This policy explains how we use information about our customers and how we protect your privacy.

By your using this web site and/or supplying information on it, you confirm that you agree to the collection and/or use of your personal information by us in accordance with this privacy policy.

1. personal information

We will only request information from you which is necessary for the creation, operation and administration of your booking. Any personal information you provide to us including your (and any other person's) name, address, date of birth, telephone number, passport number and e-mail address, will not be used by us or released, sold, or rented to any entities or individuals outside of eufest Ltd except as set out in this privacy policy.

We will hold up to-date accurate information about you, as a client, which you can check (in return for a reasonable fee) by contacting us at eufest, 4 Eagle Street, Leamington Spa, Warwickshire, CV31 2AG, UK. If your information is incorrect or incomplete we will amend your information as soon as possible on your instruction. To protect your privacy and security, eufest Ltd may take reasonable steps to verify your identity before granting you access to your personal information or making the requested alterations.

Because of the nature of our products and the destination of your travel, it may be necessary for us to transfer certain information (including personal details, but specifically excluding any credit card details or other financial information) to third parties in countries outside the European Economic Area (EEA). Such countries may not have laws to protect your information. By making a booking that includes travel outside the EEA, you consent to us so transferring your information.

2. use of personal information

We will use the information we collect from you to:

ensure that content from the Site is presented in the most effective manner for you and for your computer;
provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
carry out our, and to enable third party providers to carry out their, obligations arising from any contracts entered into between you and us or you and them (as applicable); and
notify you about changes to our service.

Please be aware that if you purchase any goods or services from third parties using the Site, your data will be passed to those third parties in order for them to provide those goods or services to you and subject to the privacy policies of those third party providers.

3. disclosure of personal information

We will not disclose any of your information to any third parties except:

with your consent; or
to persons who act as our agents or other service providers in connection with the fulfilment of your booking; or
where we are required to do so by law.

4. data protection

We conform with the requirements of the Data Protection Act, 1998.

All personal information may be processed by us for so long as is necessary to provide our services to you or (if longer) so long as we are required or permitted to do so by law. We never disclose information about customers to any other person or organisation except in accordance with this privacy policy.

We may contact you by e-mail to provide you with information in relation to our products and services. If you wish to opt-out from receiving such information unsubscribe links will be included in each communication, or you can contact us by post at:

eufest Ltd
4 Eagle Street
Leamington Spa
CV31 2AG

5. cookies and tracking technology

A "cookie" is a small data text file that is placed in your browser. We use session cookies on our web site to recognise you each time you visit the site, and to make it easier for you to navigate our web site. A session ID cookie expires when you close your browser.

Most browsers will usually allow you to change the settings of your browser so that it does not accept cookies but if you do this please be aware that this may affect your use of the site.

6. security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

When you make a booking online, we use secure socket layer technology (SSL) that encrypts all information you input before it is sent to us. This ensures that the information is reasonably protected against unauthorised interception.

We also follow security procedures in the storage and disclosure of information which has been given to us, to provide an adequate level of security for that information.

It is important to remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. credit card transactions

For online credit card transactions, we use third party services to encrypt your payment details utilising their SSL (secure socket layer) technology. We do not, and will not, store your credit card details, or any other financial information once your transaction has been concluded.

8. links to other sites

On this web site you may be offered links to other sites which we hope will be of interest. However, please be aware that we have no control over such sites and do not endorse them. You agree that we are not responsible for the availability or content of, or products and services available on those web sites. You are advised to read the privacy policy of other sites before disclosing any personal information.

9. intellectual property rights

The content of this web site, including all written copy and photographic images, may not be retrieved, displayed, modified, copied, printed, sold, downloaded, hired, reverse engineered or transmitted in any way without the prior written consent of eufest Ltd.

You may retrieve, display, copy, print or download the content on this site for legitimate personal use only and not for commercial exploitation.

10. inherent risks of using the internet

Other Internet sites or services that may be accessible through our web site will have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions.

11. changes to this privacy statement

We reserve the right to modify this privacy policy without notice and so you should check the position each time you visit our web site.

12. contact us

If you have any questions or suggestions about our privacy policy, please contact us by email on or by post at the following address:

eufest Ltd
4 Eagle Street
Leamington Spa
CV31 2AG


© 2018 eufest, registered in england & wales No. 06572729

privacy policy  |   terms and conditions  |   financial protection

t: +44 (0)1926 730842  |

34 radford road, leam, cv31 1lz, uk.